![]() Still, it was 20 years ago this month that, as a university fresher in my first week, I stepped into the Dundee Meadowside branch of the TSB to open my first bank account so slightly ironic that they chose this month of all months to hive that very same branch back off into the TSB again after all this time. So not only have they re-animated the corpse of the TSB (I recall, as a former TSB customer that moving to Lloyds was giant step backwards but I somehow doubt any of what made the TSB better will come back to life with it) but they've re-animated the corpse of the previous Lloyds website and palmed it off on the TSB as "new", It was only when I went back to the current Lloyds TSB site did I remember that yes, they have actually updated it since then. In fact when I first visited the site I didn't even twig, I just groaned and thought that it was exactly the same site. They'd obviously just re-used the code base. but also carries the risk of looking flat and underdesigned if not done well.Īll these comments about the website, I'm amazed that no-one has noticed that this is nothing more than the website that Lloyds TSB used until about a year ago - but with blue instead of green as the main colour and with the name TSB instead of Lloyds TSB. (*) Something I do find refreshing after the overuse of "plastic" effects and horrible bland gradient shading in the Web 2.0 era, and which can look clean and bold. (Okay, maybe the use of pink and sky blue is a nod to a more recent colour trend, but even that seems to have passed its peak a while back). It actually *does* have a very dated feel to it. The tabs use that now-dated shading, gradients and rounded edges, and the whole thing looks small and shoved to the side even on my 1280 x 1024 4:3 monitor. That, at least, *is* something I wouldn't expect to have seen for the main graphic on a corporate site in this millennium. The small "TSB" logo actually has *jaggies* round the circles, like it's been rescaled without antialiasing. That'd at least suggest they knew what they were going for but not quite getting there. Reading that comment about the site looking like it was designed in 1998, I assumed it would be an unsuccessful attempt at the current "flat" design aesthetic (*), i.e. but very "several years old" looking in general ![]() The global state of the finance industry has not painted a pretty picture, and there seems to be a slump with many of the major banks.īig names such as Lloyd’s (LON: LLOY) and HSBC (LON: HSBA) have seen their quarterly profits crash amidst cut throat market conditions, whilst Deutsche Bank (ETR: DBK) have confirmed their crisis state as they reported a loss in their third quarter.Not pseudo-1998. “If these findings are right, Sabis rolled the dice by running tests on only one of TSB’s two new data centres and this decision was kept from me and the rest of the TSB board,” he said. ![]() It admits that half of the customers who try to get onto its. TSB has now revealed that its internet banking service is only running at 50 capacity. In a statement on Tuesday Pester criticised Slaughter & May’s “scattergun approach” to its investigation and attempted to shift blame to Sabadell’s IT arm Sabis for the failures. TSB: Internet banking running at 50 capacity. The IT crash has cast a long shadow over the bank, as it tries to move on under new chief executive Debbie Crosbie, who is set to outline her strategy for the bank next week, as Reuters reported. TSB was bought by Sabadell in 2015, had to compensate for weeks of TSB customers being unable to access their money and rising fraud attacks. Sabadell continued to support TSB all the way through the investigation despite heavy public scrutiny and fallen faith by shareholders. The report by law firm Slaughter & May found TSB’s board failed “to fully understand the scope and complexity” of the new system prior to its failure, which forced out the then CEO Paul Pester after heavy criticism from customers and politicians. Investigations into the issue have been ongoing since it was reported, and reports today suggest that the main cause was a move to a new banking platform before it had undergone rigorous testing. Last year, an IT crash that was reported which locked out two million TSB customers and halved Sabadell’s (BME: SAB) profit for last year. ![]()
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